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Privacy Policy

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Last updated: 26 September 2026

Azieni respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices available to you when you visit azieni.com, contact us or use our services.

1. Who We Are

Azieni provides Online Presence Management services, including website development, website management, hosting coordination, content support, visibility improvement, maintenance and related digital services.

In this policy, “Azieni,” “we,” “our” and “us” refer to Azieni.

Website: https://azieni.com
Email: hello@azieni.com
Telephone: +255 767 006 780
Address: 24 Uyelevale, Njombe CBD, Tanzania

2. Information We Collect

We may collect the following categories of personal information:

Information you provide

When you complete a consultation form, contact us by email, communicate through WhatsApp or otherwise interact with Azieni, you may provide:

  • Your name;
  • Business or organisation name;
  • Email address;
  • Telephone number;
  • The service you are interested in;
  • Information about your website, business or project;
  • Messages, enquiries and other information you choose to share.

Please avoid submitting sensitive personal information unless it is necessary for the service you are requesting.

Information collected automatically

When you visit our website, our website and hosting systems may automatically collect limited technical information, including:

  • Your IP address;
  • Browser and device type;
  • Operating system;
  • Pages visited;
  • Referring website;
  • Date and time of access;
  • Website performance, security and error logs.

This information helps us maintain security, diagnose technical problems and understand how the website is used.

3. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and consultation requests;
  • Understand your business or website requirements;
  • Prepare proposals, quotations or service recommendations;
  • Provide and manage agreed services;
  • Communicate about projects, support and service updates;
  • Maintain and improve our website and services;
  • Protect our website, systems, clients and visitors from fraud, misuse or security threats;
  • Maintain necessary business and communication records;
  • Comply with applicable legal and regulatory obligations;
  • Establish, exercise or defend legal rights.

We do not sell or rent your personal information.

We will not use information submitted through our consultation form for unrelated marketing without an appropriate lawful basis or your permission.

4. Legal Basis for Processing

Depending on the circumstances, we may process personal information because:

  • You have given your consent;
  • Processing is necessary to respond to your request or take steps before entering into an agreement;
  • Processing is necessary to perform a contract with you;
  • Processing is necessary to meet a legal obligation;
  • Processing supports our legitimate business interests, provided those interests do not unfairly override your rights.

Where processing is based on consent, you may withdraw that consent by contacting us.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential website operation, security, performance and user preferences.

Some third-party services embedded in or linked from the website may use their own cookies. You can manage or block cookies through your browser settings. Blocking essential cookies may affect how some parts of the website function.

6. How We Share Information

We may share limited personal information with trusted service providers that help us operate our website or deliver services, such as:

  • Website hosting and domain providers;
  • Email and communication providers;
  • Website form and security services;
  • Technical contractors or professional advisers;
  • Payment or accounting providers, where applicable.

These providers should only process information for the services they provide to us and must apply appropriate safeguards.

We may also disclose information where required by law, a lawful authority, court order or where reasonably necessary to protect Azieni, our clients or other persons.

7. International Data Transfers

Some of the technology and service providers we use may store or process information outside Tanzania.

Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is lawful and that appropriate safeguards are applied in accordance with applicable data-protection requirements.

8. Hostinger and Other External Websites

Azieni is a Hostinger Partner, and our website may contain Hostinger referral or partner links. If you follow one of these links, Hostinger may collect information under its own privacy policy. Azieni may receive a referral benefit if you make a qualifying purchase.

Our website may also link to social networks and other third-party websites. We do not control these external websites, and this Privacy Policy does not cover their data practices. Please review their respective privacy policies before providing personal information.

9. Information Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to your enquiry;
  • Provide requested or contracted services;
  • Maintain relevant business records;
  • Resolve disputes;
  • Protect our legal rights;
  • Meet legal, accounting or regulatory requirements.

Information that is no longer required will be securely deleted, anonymised or otherwise disposed of where reasonably possible.

10. Information Security

We use reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, email system or internet transmission is completely secure. We cannot guarantee absolute security, but we will take reasonable steps to prevent and respond to security incidents.

11. Your Rights

Subject to applicable law, you may have the right to:

  • Ask whether we hold personal information about you;
  • Request access to your personal information;
  • Ask us to correct inaccurate or incomplete information;
  • Request deletion of information where there is no lawful reason to retain it;
  • Object to or request restriction of certain processing;
  • Withdraw consent where processing is based on consent;
  • Request information about how your data has been used or shared;
  • Submit a complaint to the relevant data-protection authority.

To exercise any of these rights, contact us at hello@azieni.com. We may need to verify your identity before completing a request.

You may also contact the Personal Data Protection Commission of Tanzania through https://pdpc.go.tz.

12. Children’s Privacy

Our website and services are primarily intended for businesses, organisations and adult professionals.

We do not knowingly collect personal information from children without appropriate authorisation. If you believe a child has provided personal information through our website, please contact us so that we can review and, where appropriate, remove it.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, legal obligations or data-handling practices change.

The latest version will always be published on this page, together with its effective date.

14. Contact Us

For questions, concerns or requests relating to this Privacy Policy or your personal information, contact:

Azieni
24 Uyelevale
Njombe CBD, Tanzania

Email: hello@azieni.com
Telephone: +255 767 006 780
Website: https://azieni.com